The main challenge faced by your Security Officer is the multiplicity of stakeholders in the complex duty-free trolley cycle. Right, a SafeTrolley™ cart will resist attacks better than the standard service trolleys commonly used to carry duty-free goods. Nevertheless, it still has a door, and a door’s fate is to be openned. The good news is that you will know when and where, and more importantly, you will be able to establish in an undisputable manner which entity had responsability for the cart’s content when unauthorized access took place. One of the key feature of the SafeTrolley™ system is its ability to break the long and complex duty-free cart journey in clearly-defined areas of responsability.
The SafeTrolley™ cycle
The following cycle describes the typical journey of a duty-free cart packed in SmallTown in the surrounding of DepartingAirport for a long-haul return flight to OverseasCity, but the same logic can easily be adapted to any alternative cycle .
- Monday, 17:50 GMT – Bonded warehouse / Packing Area in SmallTown: a fully-replenished duty-free trolley is assigned to tomorrow’s flight to OverseasCity and sealed. The packer moves it to the waiting area, crossing the Start Beacon, which “wakes-up” the trolley’s tag and starts the time audit trail.
- Tuesday, 08:14 GMT – Bonded warehouse: the trolley is loaded along with two dozens more in the morning truck of a contracted transport company. The Step Beacon n°1 installed at the dock’s door “marks” it as it passes along it.
- Tuesday, 08:40 GMT – Catering/Handling facility at DepartingAirport: duty-free trolleys are delivered to the Catering company staff. As they pass through the dock’s door, the trolleys are spotted and marked by Step Beacon n°2. Trolleys are immediatly pushed through the long passageways of this large unit, heading for a secured cage where they will be safely stored for a while. As they enter the cage, Ste Beacon n°3 marks them all.
- Tuesday, 10:55 GMT – Catering/Handling facility: our trolley is extracted from the secured cage and pushed again toward the Airside docks and joins the dozens of service carts needed for the assigned flight. As it exits the cage, it is marked again by Step beacon n°3.
- Tuesday, 11h40 – Catering airside dock: the trolleys are loaded into a high-loader truck. Among them, the SafeTrolley™ cart is marked by Step Beacon n°4. Forty minutes later, the driver will lock te cart in the aircraft’s rear galley.
- Tuesday, 13:50 GMT – DepartingAirport tarmac: aircraft doors are now closed . Engines will soon start roaring. The Actual Time of Departure is sent to SafeLog™. We call it the Virtual Beacon.
- Tuesday, 21;25 GMT – OverseasCity: the flight has landed 20 minutes ahead of schedule, thanks to strong winds. An information already recorded by SafeLog™. The last passengers are have exited the cabin, followed by the crew. Cleaners and caterers staff are on board, servicing the aircraft, whilst the SafeTrolley™ stand still in its galley, unattended.
- Wenesday, 00:20 GMT – OverseasCity: the plane is ready to take-off and fly back home. All passengers have buckled up their safety belt. The SafeTrolley is now again under crew responsability, as SafeLog™ has been notified.
The journey back to SmallTown’s Bonded Warehouse has begun. It will follow the same path as the out-going journey, and therefore will be tracked in the same way. When finally re-entering the Packing Area, the trolley will be again spotted and marked by Step Beacon n°1. It means from now on you have full control over your SafeTrolley™ cart. The last step is to push it in the Transfer Station™. Within seconds, it will donwload its long journey logbook in SafeLog™.
Should the final inventory performed in the Packing Area unfortunatly reveals a products loss? You are a click away from knowing if any unauthorized acces to the cart’s content happened, draw the relevant conclusion, and take any legal or operationnal action your business requires.
Why are Beacons so important?
The beacons, be they physical or virtual, play a crucial role in the SafeTrolley™ system. Installed wherever a liability shift occurs, they help you quickly and without possible argument name who was responsible for the trolleys when any unauthorized access took place.
- Quickly : you don’t need to spend time trying to figure out where the cart was supposed to be two days ago at 00h53 GMT
- Without endless arguments, such as “the flight was delayed” or “delivery was signed of when it happened”. You’ve heard that before, didn’t you?
With only 5 Beacons wisely disposed along the trolley typical path, the SafeTrolley™ system can delimit 15 clearly-identified areas of responsability, as shown on the diagram hereunder: